The Metric of Urgency® — June 26 Rochester Workshop

06/26/2018 | 8:30 am - 5:00 pm
Edwin Boon, Mike Gratz, Rendement Group

The way organizations approach strategic issues determines their level of success or failure.  Senior leaders are looking for improved results.  Process owners and project leaders are challenged to initiate and prioritize new projects on a daily basis.  Organizations must align around the vital few projects that will deliver results that matter.   You need an approach to achieve Breakthrough Change.


The Performance Excellence Network is pleased to announce a special full-day workshop June 26: “The Metric of Urgency: The Best Metric to Prioritize Your Work.”  The workshop will be facilitated by Edwin Boon and Mike Gratz of the Rendement Group.  The workshop will be hosted by Southeast Service Cooperative in Rochester.


Metric of Urgency Way

The Metric of Urgency Way or MoU (based on the principles of Lean Six Sigma) is a methodology designed to work within any process improvement framework and deliver Breakthrough Change.  MoU Way consists of 7 key components which must be followed to solve any strategic challenge.  While the process remains the same, the level of rigor to execute each step may vary significantly with the magnitude of the problem.


Metric of Urgency®

At the center of the MoU Way sits the Metric of Urgency – a process metric that acts as the leading indicator to improve strategic outcomes and it prioritizes the work!


Experiential Learning

This workshop is hands-on using more than 15 exercises to learn how MoU and the MoU Way deliver results. Participants are invited to develop a Metric of Urgency Scorecard on a need facing their organization during the workshop.


What Others are Saying

“The Metric of Urgency Workshop is like a Case Study Method from the Harvard Business School.  Participants learn how to analyze business situations and bring them as close as possible to real business situations” – Director of Quality for a Healthcare Organization


Join Edwin Boon and Mike Gratz and learn how to select the key metrics that deliver change that matters. Develop problem statements, explore leading and lagging metrics and learn how your organization can stay focused on the vital few projects.


Investment $325 for members ($650 for non-members).  Discounts available for teams of three or more from the same organization registering at the same time: $300/person for teams of 3-4; $275/person for teams of 5+.


Don’t miss this powerful, useful workshop!

Edwin Boon Bio

Edwin Boon developed his problem-solving skills at world-class companies including Hertz, GE and Sleep Number.

He has global experience as CFO and CIO with Hertz in Europe, and is a former VP Customer Experience & Lean Six Sigma at Sleep Number.

Edwin is certified as a Lean Six Sigma Master Black Belt by GE.


Mike Gratz Bio

Michael Gratz developed his problem solving skills serving in leadership roles as a founder and entrepreneur with multiple early stage and start-up technology companies. He has experience as CEO, and a broad background in Sales, Marketing, Business and Technology Development, and International Consulting. He is a Baldrige Evaluator.

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