2012 Baldrige National Quality Awards

November 2012 Acting U.S. Commerce Secretary Rebecca Blank recently named four U.S. organizations as recipients of the 2012 Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence through innovation, improvement and visionary leadership. The winners in this, the 25th anniversary year of the award, represent four different sectors, one repeat recipient […]

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Improving How Organizations Improve

1. A Message from the President: Improving How Organizations Improve 2. Lean Six Sigma Forum — Rochester 12/5 3. Self-Defeating Habits of Otherwise Brilliant People — Conflict Resolution Workshop 12/11 4. Proven Ways to Enhance Strategic Thinking — Twin Cities Workshop 1/22 5. More than a Quick Fix: Organizational Change that Sticks — SE MN […]

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Changing the Way Organizations Change

In case you missed it, the world changed about three years ago.  We’ve even created labels for what happened: “The Great Recession” caused our “New Normal.”  Organizations of all sizes, of all types, and in all regions of the US are compelled to operate differently: budgets are tighter because resources are tighter; customers are selective […]

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Changing the Way Organizations Change

1. A Message from the President: Changing the Way Organizations Change 2. Managing Transformational Change: Fall Conference Nov 14; Pre-Con Nov 13 (Bloomington) 3. Lean Six Sigma Forum — Rochester 12/4 4. Self-Defeating Habits of Otherwise Brilliant People — Conflict Resolution Workshop 12/11 5. Interested in Improving Your Organization? Try New Self Assessment 6. One […]

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Success Often Comes from Failure

It’s human nature to want to succeed: most people try hard to get good grades in school, to advance in their careers, to maintain happy and sustainable relationships, heck, even to win at that occasional poker game or round of golf.  Organizations are similar: they want long-term, sustained success – happy, loyal customers; happy, loyal […]

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Success Often Comes from Failure

1. A Message from the President: Success Often Comes from Failure 2. Forming Additional Roundtables this Fall — Peer Problem Solving and Knowledge Sharing Groups 3. Want to Learn More the MN Council for Quality (now Performance Excellence Network)? View this New Video on our History, Impact 4. More Information, 2-Minute Video Behind the New […]

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Going Slow to Go Fast

Legend has it that during World War II, Navy fighter planes had a watch embedded in the steering column – not to help the pilot keep time, but to help save his life.  You see: the first step in a pilot’s emergency response process was to wind the watch.  It may sound crazy, but Navy […]

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Going Slow to Go Fast

1. A Message from the President: Going Slow to Go Fast 2. Forming Additional Roundtables this Fall — Peer Problem Solving and Knowledge Sharing Groups 3. Quality is Never Going Away: An Exclusive Interview with the Star Tribune 4. Performance Excellence Network Changes Email, Web Address, Breakfast Knowledge Forums 5. Managing Transformational Change: Fall Conference […]

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