Toilet Paper Up or Down? The Power of Comparative Data

I ran across an interesting statistic recently: 68% of Americans place their toilet paper in the holder with the roll coming over the top (rather than underneath).  Interesting.  I guess I’m “normal” (not that placing it the other way is necessarily abnormal).  But I guess it’s been a long debate – Wikipedia has 133 footnotes […]

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The Value of Core Values

Trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent.  Who knows where these powerful – and timeless – 12 words come from?  Anyone who has raised his right hand with three fingers up (or has/had a son, grandson, or other family member or friend do so) will recognize them as Boy […]

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Change is Difficult; Not Changing is Fatal

Last month, I wrote about how critical it is for organizations to manage change (The Change Imperative: Organizational Survival is Optional).  With all organizations facing an extraordinary level – and accelerating pace – of change, and with nearly 75% of change efforts failing, successfully managing change today could be the difference between success and failure.  […]

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The Change Imperative: Organizational Survival is Optional

“Across almost all sectors and regions, [organizations] face unprecedented disruption.  The competitive advantages that once gave [organizations] a defensible position – their product lineup, scale, or legacy position – are no longer as secure as they once were.  In the face of this volatility and complexity, most [organizations] must transform, meaning a comprehensive change in […]

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Sustaining American Excellence

Earlier this month, we celebrated our 239th birthday as a nation.  Most of us probably had a picnic with family, enjoyed a parade, or watched fireworks with friends.  But all of us enjoyed the freedom – the pursuit of life, liberty, and happiness that has made this country strong for nearly a quarter millennia.  Let’s […]

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Performance Excellence Network Recognizes Six Organizations

2014 MN Performance Excellence Awards Presented at PENworks 2015 Conference; Coach Jerry Kill Offers Remarks; Governor Celebrates Excellence in Minnesota ST. PAUL, Minn., April 30, 2015 – The Performance Excellence Network (PEN), formerly the Minnesota Council for Quality, today honors six recipients of the 2014 Performance Excellence Award (formerly the MN Quality Award), five from […]

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