The Butterfly Effect: Managing Your Organization as a System

1. A Message from the President The Butterfly Effect: Managing Your Organization as a System  Because most things in life are part of larger systems, some seemingly trivial events can have significant impact.  For example, in 1961, mathematician and meteorologist Edward Lorenz took a shortcut in entering data in a weather prediction model.  He innocently entered .506 instead […]

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If All You Have is a Hammer…The Importance of Having a Full Improvement Toolkit

1. A Message from the President: If All You Have is a Hammer…The Importance of Having a Full Improvement Toolkit 2. Network Events Nov. 5 Knowledge Forum: Everything I Always Wanted to Know About Customer Make-or-Break Moments (SE MN) Rochester Community and Technical College (RCTC), Rochester MN Nov. 7 Knowledge Forum: Minneapolis Minneapolis Community and Technical College, […]

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Perfect Vision: The Power of Leading Indicators to Predict Future Outcomes

A Message from the President: Chillax: 13 Ways to Reduce Workplace Stress Network News and Events Learn What Drives Organizational Excellence: 2013 MN Performance Excellence Award Evaluator Application Deadline 10/1  Strategic Planning: the Glue that Holds it All Together (Rochester) 10/1 Creating a Great Customer-Inspired Experience (St. Paul) 10/2 Managing Relationships in K-12 Schools (& […]

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Chillax: 13 Ways to Reduce Workplace Stress

A Message from the President: Chillax: 13 Ways to Reduce Workplace Stress Network News and Events Creating a Great Customer-Inspired Experience (Minneapolis) 09/10 Continuous Improvement at Dunwoody (Minneapolis) 09/05 Listening to the Voice of the Customer (Rochester) 09/10 Leveraging Peer Insights Inside Your Organization (St. Paul) 09/11 Personality Assessment & Applications — MNODN (Minneapolis) 09/12 […]

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Chillax: 13 Ways to Reduce Workplace Stress

Chillax: 13 Ways to Reduce Workplace Stress Quick trivia: from what movie does the line “I’m as mad as hell, and I’m not going to take this anymore!” come?  It comes from the 1976 movie, The Network.  Winner of four Academy Awards and with an all-star cast, The Network is a satirical film about a […]

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