In many ways, what's required for organizational excellence these days has changed: there are new work environments (such as hybrid), severe talent shortages, emerging technologies (like artificial intelligence). But in other ways, nothing has changed: we still need to satisfy our customers; we still need to engage our teams; and we still need to improve [...]
Today’s environment is complex: leaders are navigating new and unique challenges, as most sectors and industries deal with staffing & talent shortages, economic & budget constraints, and ever-shifting customer & market expectations. While not a prescriptive “silver bullet,” the now 37-year-old Baldrige Performance Excellence Framework provides leaders of any organization or any community a pathway [...]
There are many things required for organizations to thrive: effective processes, good data and decision making, valuable products & services, a solid strategic plan. But all of those things -- indeed, organizational excellence itself -- requires people! The Performance Excellence Network -- in partnership with the Wisconsin Center for Performance Excellence and the Iowa Quality Center — is [...]
Leaders are dealing with so many challenges these days: continued staffing pressures; continued economic constraints; changing technology (including AI); changing customer preferences, and many more. Juggling all of these challenges is difficult, at best. And some organizations are good at managing some of the challenges; others are good at managing others. The Performance Excellence Network [...]
The Performance Excellence Network — in partnership with the Wisconsin Center for Performance Excellence — is pleased to announce a powerful workshop: Advancing Performance Excellence: Baldrige 201, November 14 & 17 -- both 8:00AM to 12:00PM both online. Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence (which is offered many times a year, [...]
In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble. The country suffered a two-phase recession in 1980-82 – one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!). The economic challenges were [...]
Are you interested in learning more about what makes organizations excellent -- go from good to truly great? Are you interested in helping other organizations -- such as schools, hospitals, non-profits, and businesses -- around the region improve their performance? Are you interested in helping Minnesota and North/South Dakota become more competitive? Are you interested [...]
July 16, 2018 For Immediate Release PEN Contact: Brian Lassiter, President Performance Excellence Network 612-868-3519 brian.lassiter@performanceexcellencenetwork.org SDDOT Contact: Kristi Sandal South Dakota Department of Transportation 605-295-0150 Kristi.sandal@state.sd.us SDDOT Receives Recognition for Continuous Improvement 2017 Performance Excellence Award Presented by Governor Daugaard PIERRE, SD, July 16, 2018 – At a celebration hosted by [...]
May 7, 2018 For Immediate Release Contact: Brian Lassiter, President Performance Excellence Network 612-868-3519 brian.lassiter@performanceexcellencenetwork.org Performance Excellence Network Recognizes Three Organizations 2017 Performance Excellence Awards Presented at PENworks 2018 Conference ST. PAUL, Minn., May 7, 2018 – The Performance Excellence Network (PEN), formerly the Minnesota Council for Quality, today honors three recipients of [...]
Because most things in life are part of larger systems, some seemingly trivial events can have significant impact. For example, in 1961, mathematician and meteorologist Edward Lorenz took a shortcut in entering data in a weather prediction model. He innocently entered .506 instead of the full numeric value of.506127, and the result was a completely [...]
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