Insights to Excellence: Exploring 6 Great Practices in 18 Minutes — Nov 16 PEN Webinar

Leaders are dealing with so many challenges these days: continued staffing pressures; continued economic constraints; changing technology (including AI); changing customer preferences, and many more.  Juggling all of these challenges is difficult, at best.  And some organizations are good at managing some of the challenges; others are good at managing others. The Performance Excellence Network [...]

2023-11-13T10:31:07-06:00November 4, 2023|

Keeping Score: Best Practices in Organizational Measurement — PEN Oct 2018

If you don’t know it, I’m a diehard Kansas City Chiefs fan.  Third generation season ticket holder (yes, while living 400 miles away in Minneapolis).  And if you’re not into football – or just not fully aware of what’s going on in the NFL this season – the Chiefs are in the middle of what [...]

2018-10-29T16:08:49-05:00October 29, 2018|

Toilet Paper Up or Down? The Power of Comparative Data — PEN October 2017

I ran across an interesting statistic recently: 68% of Americans place their toilet paper in the holder with the roll coming over the top (rather than underneath).  Interesting.  I guess I’m “normal” (not that placing it the other way is necessarily abnormal).  But I guess it’s been a long debate – Wikipedia has 133 footnotes [...]

2017-10-30T14:05:38-05:00October 30, 2017|

Keeping Score: Best Practices in Organizational Measurement

If you don’t know it, I’m a diehard Kansas City Chiefs fan.  Third generation season ticket holder (yes, while living 400 miles away in Minneapolis).  I was in Arrowhead last week when the Chiefs lost to the Pittsburgh Steelers in the AFC Divisional Playoffs – a devastating way to end the season (especially on a [...]

2017-01-25T03:32:49-06:00January 25, 2017|
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