1. A Message from the President: Check That: A Simple Way to Ensure Accurate Results
I got a call recently from our next door neighbor – a call probably similar to calls that you all get during the holidays: they were going out of town for a four-day weekend, and they asked if we could watch the mail, get the paper, water the plants, and make sure the house doesn’t burn down. Sure, no problem. They called back three minutes later (a little embarrassed), asking me to check to see if they left a plastic trash bag on the back deck. They said they were rushing out the door, had at least 10 things on their mind (pack the car, lock the doors, turn down the thermostat, etc.), and may have forgotten that little detail. They did. And surely in four days, some squirrel or chipmunk would have made quite a mess out of their little mistake.
It got me thinking about my own busy life and how the little things (and sometimes not-so-little things) occasionally slip through the cracks…and how a seemingly innocent task (like taking out the garbage) can get interrupted by more important priorities…and how those seemingly innocent tasks – if not done and done well – can really mess things up. Believe it or not, one of the simplest of quality tools can help prevent common mistakes, reducing errors and improving accuracy in almost everything we do, personal and professional … READ MORE
2. Network Events
PENworks 2014 Date Set for April 14-15: Hold the Dates, Seeking Sponsors!
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(Brooklyn Center, MN) Monday, April 14, 2014 |
The Performance Excellence Network is pleased to announce the dates of PENworks 2014 – our annual performance excellence best practice conference: April 14-15 at the Earle Brown Heritage Center in Brooklyn Center, MN. Last year’s conference achieved 97% customer satisfaction — our highest yet! — indicating strong content, rich networking, and a valuable experience. But we are making some improvements, given customer feedback, so we hope this year’s event is even stronger!
Hold the date and begin spreading the word!…
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3. Other Network Events:
4. Upcoming Partner Events