Advancing Performance Excellence: Baldrige 201 — March 13 Black Hills Workshop

03/13/2020 | 8:30 am - 4:30 pm
Michael Garner, Momentum Consulting

The Performance Excellence Network is pleased to announce a powerful — and completely redesigned — full-day workshop: Advancing Performance Excellence: Baldrige 201, March 13 in Rapid City (hosted by Ascent Innovation).

Baldrige 201 builds off of Baldrige 101: Principles of Performance Excellence, which is offered the day before on March 12, by exploring deeper the Baldrige Framework and the Baldrige Criteria for Performance Excellence.  It is a requirement for Evaluators for the Performance Excellence Award, but it is open to all leaders and professionals wanting to learn more about how Baldrige can improve outcomes, optimize results, and promote better alignment in any organization.

The Baldrige framework provides a systems perspective for continuous improvement and advancing performance excellence. The Baldrige “Criteria for Performance Excellence” reflects the leading edge of validated management practice, against which any organization can measure itself to identify and prioritize improvement opportunities.

The workshop will explore:

  • the Baldrige Criteria at a deeper level, helping attendees understand the roughly 270 questions within Baldrige (each representing a process and each representing a best practice of high performing organizations)
  • the  Baldrige Scoring Guidelines, which represent a maturity rubric that helps leaders better understand their organization’s strengths and improvement opportunities
  • how to identify key factors within any organization – those environmental factors that organizations must understand and/or be responsive to in order to ensure high performance
  • the fundamentals of evaluation, including identifying strengths and improvement opportunities against the Baldrige Criteria, writing feedback comments, evaluating results/outcomes (for Evaluators, additional on-line modules will go into more depth on each of these topics).

The workshop will be facilitated by Michael Garner of Momentum Consulting, a Baldrige expert with 12+ years of experience with the Framework as a practitioner.

Cost for the full day is $100 for members ($200 for non-members).  One copy of the Baldrige “Criteria for Performance Excellence” book ($30 value) is included, as are meals (light breakfast, lunch).  If you are also attending Baldrige 101 the day before, cost is $100 for members and $300 for non-members.

Don’t miss the great opportunity to learn about what drives performance excellence in any type of organization — businesses, schools, hospitals or senior care, nonprofits, or governmental agencies!

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