Going Slow to Go Fast – PEN Nov 2017

Legend has it that during World War II, Navy fighter planes had a watch embedded in the steering column – not to help the pilot keep time, but to help save his life.  You see: the first step in a pilot’s emergency response process was to wind the watch.  It may sound crazy, but Navy […]

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A Meeting of the Minds: Why So Many Meetings are a Waste of Time & Money – PEN September 2017

If you haven’t seen this video before (or even if you have), it’s worth 3.5 minutes.  It’s extremely funny and it illustrates the point that conference calls (really all meetings) can be terribly inefficient, unproductive, and expensive.   Think about it.  How many meetings (or conference calls or videoconferences) have you participated in recently that […]

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Lessons from Uber: Leadership Always Beats Innovation

I love Uber.  Haven’t taken a cab in about three years.  The amount of innovation coming out of this entrepreneurial, rapidly growing company – and the significant and profound shift in business model for the human (and maybe non-human) transportation industry it inspired – is impressive.  Much like Amazon is transforming retail, Apple is transforming […]

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Nobody Raves About Average: 52 Insights on the Road to Excellence

Last week, the Performance Excellence Network hosted our annual PENworks 2017 conference.  The event featured 31 local, regional, and national speakers, each sharing best practices and insights to improve organizational performance in areas such as leadership effectiveness, customer focus, workforce engagement, and operational efficiency.   Some speakers were from large, complex organizations (3M, Ecolab, Mayo […]

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Performance Excellence Network Recognizes Four Organizations

Performance Excellence Network Recognizes Four Organizations 2016 Performance Excellence Awards Presented at PENworks 2017 Conference; Lt. Governor Celebrates Excellence in Minnesota   ST. PAUL, Minn., April 27, 2017 – The Performance Excellence Network (PEN), formerly the Minnesota Council for Quality, today honors four recipients of the 2016 Performance Excellence Award (formerly the MN Quality Award).  […]

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