Indulge me for a second: after nearly 10 years with the “PENworks” label, our annual conference is now igniteEX. Why the change? “Ignite” captures the essence of the conference -- it’s about inspiring change; sparking ideas and innovation; improving processes, people, and outcomes! After hosting years of successful conferences, we've seen first-hand the energy and [...]
In many ways, what's required for organizational excellence these days has changed: there are new work environments (such as hybrid), severe talent shortages, emerging technologies (like artificial intelligence). But in other ways, nothing has changed: we still need to satisfy our customers; we still need to engage our teams; and we still need to improve [...]
igniteEX 2024 Annual Conference April 18-19 Live — In-Person (Twin Cities) & Streaming Online Event! Experience the region’s largest, most powerful conference focused on continuous improvement and organizational excellence! Click here for more information!!
Today’s environment is complex: leaders are navigating new and unique challenges, as most sectors and industries deal with staffing & talent shortages, economic & budget constraints, and ever-shifting customer & market expectations. While not a prescriptive “silver bullet,” the now 37-year-old Baldrige Performance Excellence Framework provides leaders of any organization or any community a pathway [...]
There are many things required for organizations to thrive: effective processes, good data and decision making, valuable products & services, a solid strategic plan. But all of those things -- indeed, organizational excellence itself -- requires people! The Performance Excellence Network -- in partnership with the Wisconsin Center for Performance Excellence and the Iowa Quality Center — is [...]
Leaders are dealing with so many challenges these days: continued staffing pressures; continued economic constraints; changing technology (including AI); changing customer preferences, and many more. Juggling all of these challenges is difficult, at best. And some organizations are good at managing some of the challenges; others are good at managing others. The Performance Excellence Network [...]
The Performance Excellence Network — in partnership with the Wisconsin Center for Performance Excellence — is pleased to announce a powerful workshop: Advancing Performance Excellence: Baldrige 201, November 14 & 17 -- both 8:00AM to 12:00PM both online. Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence (which is offered many times a year, [...]
Nothing great is ever achieved without people. Think about it: organizations can only achieve with highly effective people running them; communities and nations can only achieve without highly engaged citizens and highly effective leaders setting a course for the future; projects, initiatives, task forces, scientific breakthroughs, inventions, and even sporting achievements are all the result [...]
In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble. The country suffered a two-phase recession in 1980-82 – one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!). The economic challenges were [...]
What do the American mastodon, Woolly mammoth, and Arizona jaguar all have in common? Here’s a hint: they all suffered similar fates to Hostess Brands, Circuit City, and Blockbuster. Yes, they all went away. Extinction. Vanished. Disappeared. But I think the companies could all take a lesson from the animals that died before them: organizations [...]
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