Building More Resilient Organizations – Dec 2020

Organizations are built on processes (or at least should be) – they are a system of interconnected tasks, activities, and routines that guide employees (or technology) through decisions and procedures that produce products, services, or programs that are of value to customers or stakeholders.  Simply put, organizations are a set of methods to get valuable […]

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Performance Excellence Network Recognizes Six Organizations

2019 Performance Excellence Awards Presented at PENworks 2020 Online Conference ST. PAUL, Minn., September 24, 2020 – The Performance Excellence Network (PEN) honors six recipients of the 2019 Performance Excellence Award.  The Award is based on the Baldrige Framework and is the culmination of a rigorous evaluation of an organization’s management and performance system.  The […]

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Leading through Crisis – April 2020

Our world changed in what seems like just a blink of an eye: when COVID-19 arrived in the United States, it instantaneously changed our social habits, our lifestyles, our economy, and our organizations.  Indeed, the impact is being felt by our businesses, our hospitals and senior care facilities, our schools, our nonprofit and governmental agencies.  […]

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