Employee Engagement: We Know It’s Important. But HOW Do We Do It? — April 24 Prior Lake Workshop

03/18/2020 | 8:00 am - 12:00 pm
Dr. JoAnn Sternke, Studer Education

We often confuse employee engagement with employee satisfaction.  The Baldrige Criteria defines engagement as “the extent of workforce commitment, both emotional and intellectual, to accomplishing the work, mission and vision of the organization.”  It’s vital that employees feel this sense of commitment to accomplishing the mission.  Yet did you know that one of the biggest influencers of employee engagement is the leader him- or herself?  It’s true.  Gallup reports in a 2015 study that managers account for at least 70% of the variance in employee engagement.  So…we know leaders are key in an employee’s engagement, but what do we do to take action and truly ENGAGE with our people?

The Performance Excellence Network is pleased to announce a powerful half-day workshop: Employee Engagement: We Know It’s Important — Category 5 Says So!  But HOW Do We Do It? , April 24 in Prior Lake, MN.  This is a post-conference workshop after the PENworks 2020 conference, but it is open to anyone (you don’t have to have attended the conference to benefit from improving your team’s engagement!).  It will be facilitated by Dr. JoAnn Sternke, senior director & coach at Studer Education and former Superintendent of Baldrige-winning Pewaukee Public Schools.

In this interactive session complete with role playing and small group discussion (and humor), you will learn four key drivers of employee engagement and five tried and tested Studer Education℠ employee engagement strategies to build trust and engagement with your employees.  For example, you’ll learn how to re-recruit your high performing employees and how to build relationships with your new employees with 30- and 90-Day New Employee Conversations.

If you want to leave with easy-to-use strategies to employ tomorrow, this is a session you will enjoy.  You’ll get a big picture of employee engagement complete with a tool kit of five proven employee engagement strategies.

Session Goals:

  • Participants will be able to identify four key drivers of employee engagement.
  • Participants will learn 5 strategies to build employee engagement that align with the four key drivers.

The workshop is Friday, April 24 from 8:00-12:00 at Mystic Lake Conference Center in Prior Lake, MN.  Investment $200 for members ($400 for non-members).  Discounts available for teams of three or more from the same organization registering at the same time: $175/person for teams of 3-4; $150/person for teams of 5+.  And take an additional $50 off if you attend the PENworks conference (and $75 off if you attend the PENworks pre-conference workshop and PENworks conference!).

Don’t miss this powerful workshop!!


How many people can say they have worked for TWO Baldrige recipient organizations?  Dr. JoAnn Sternke currently serves as a Senior Leader and Coach at Studer Education, a division of Studer Group, a 2010 Baldrige award recipient. Simply put, JoAnn is enjoying helping organizations “get better at getting better.”  Previously, JoAnn was the Superintendent of Schools in the Pewaukee School District, located near Milwaukee, Wisconsin. In 2013, the Pewaukee School District was honored to receive the Malcolm Baldrige National Quality Award. Under her tenure, PSD achieved a 98% graduation rate, and the percentage of students attending a two- or four-year college increased from 68.8% in 2006-2007 to close to 93%.

JoAnn is an ambassador for the Malcolm Baldrige National Quality Program.  She serves on the Panel of Judges for both the Baldrige National Quality Program as well as the Wisconsin and Minnesota programs. She was honored to be the recipient of the 2019 Baldrige Foundation Harry S. Hertz Leadership Award.  She has spoken extensively about the Baldrige journey internationally (India, Finland, Saudi Arabia, Sweden) and throughout our nation. JoAnn spoke at the PENWorks conference with exemplary reviews in 2015 as well as on every Baldrige Category for over 15 programs in the Alliance for Performance Excellence.  JoAnn has spoken at the Quest for Excellence Conference annually since 2014 as well at every Baldrige Fall Conference since then.  As part of this, she often facilitates the pre-conference session on Introduction to Baldrige or Intermediate Baldrige.  JoAnn reveres the Baldrige framework and speaks with passion and clarity about any of the Baldrige categories or the innovation the framework instills. She has spoken on this topic at the Quest for Excellence conference as well as at many state-level conferences. Her speaking reviews often call her dynamic, engaging, interactive and just plain fun – all while delivering a powerful content.

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