In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble. The country suffered a two-phase recession in 1980-82 – one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!). The economic challenges were […]
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The Key to Sustained World Class Performance: Deliberate Practice — PEN July 2018
Everywhere you look, standards are rising. In business, in sports, in education, in healthcare – really in all aspects of human and organizational achievement – what is considered world class continues to increase. For example… It used to take 72 hours by plane to cross the Atlantic (1913); it now takes just over six. […]
Continue ReadingGovernor Recognizes SDDOT for Continuous Improvement, Performance Excellence
July 16, 2018 For Immediate Release PEN Contact: Brian Lassiter, President Performance Excellence Network 612-868-3519 brian.lassiter@performanceexcellencenetwork.org SDDOT Contact: Kristi Sandal South Dakota Department of Transportation 605-295-0150 Kristi.sandal@state.sd.us SDDOT Receives Recognition for Continuous Improvement 2017 Performance Excellence Award Presented by Governor Daugaard PIERRE, SD, July 16, 2018 – At a celebration hosted by […]
Continue ReadingExcellence is a Choice: 44 Insights on Positivity, Optimism & Improvement – PEN June 2018
Quick show of hands: who is stressed? Maybe not right this second, but sometime the last few days or weeks? Any stress out there? I’m not sure anyone is actually raising their hand at their desks, but metaphorically, for those of you who didn’t, you’re probably lying because the data show we’re all pretty stressed […]
Continue ReadingNobody Raves About Average: 52 Insights on the Road to Excellence
Last week, the Performance Excellence Network hosted our annual PENworks 2017 conference. The event featured 31 local, regional, and national speakers, each sharing best practices and insights to improve organizational performance in areas such as leadership effectiveness, customer focus, workforce engagement, and operational efficiency. Some speakers were from large, complex organizations (3M, Ecolab, Mayo […]
Continue ReadingThe Path to Performance Excellence: The Real Value of Baldrige
In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble. The country suffered a two-phase recession in 1980-82 – one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!). The economic challenges were […]
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